Overview of the Finish action

The Finish action marks the end of a workflow and provides the basic setup for how and when the workflow is triggered, as well as which inputs it can accept. It acts as the foundation for configuring workflow behaviour.

Understanding the Finish action

The Finish action is the end of any workflow. It defines the core settings that control how the workflow is triggered, what kind of data it accepts, and how it can be triggered.

Workflow Configuration Tabs

There are a number of Tabs composing the Finish action of each workflow.

Details

Name (Required)

The internal name of the workflow and has to be unique.

Description

A brief explanation of what the workflow does.

Type

Specifies type of workflow:

• Workflow - Can be triggered by the user via the correct Intent

• Block - Can only be called by the Run Workflow action or the OneBot Webhook

Intent

NLP Configuration

Configuration of the natural language processor for the workflow

Intent

Define the user’s words or action that the workflow should respond to. Only visible when NLP Configuration = Bot Intelligence

Workflow Description

A brief explanation of what the workflow does for OpenAI to interpret. Only visible when NLP Configuration = OpenAI

Inputs

Required

Configuration of input is required for workflow

Name

Name of input variable for the workflow

Trash Can

Remove Input from workflow configuration

Outputs

Name

Name of output variable for the workflow

Value (Expression)

Value of output variable

Working with Finish action

When building a workflow the Finish action is automatically added as the last action. From here, you can define how the workflow will be triggered (Intent), add input/output parameters that pass important data into the workflow, such as IDs, names, or tickets. These inputs/outputs become variables that can be used in later steps.

Create and manage Finish actions

Add a Finish action

The Finish action is added to the workflow automatically when creating the workflow. It serves as the first action and cannot be removed.

Delete a Finish action

You cannot remove the Finish action as this serves as the configuration for the workflow.