Overview of the Say action

The Say action allows a workflow to send a message to a user. Unlike the Ask action, it does not wait for a response.

Understanding the Say action

The Say action is used to communicate with users within a workflow by sending them a simple message in a chat client. It does not pause the workflow or take any user input.

Chat Client Instance

Select the Chat Client instance where the message will be sent to

User Email

Enter the email address of the user who should receive the card. This must be a valid user within the selected Chat Client instance.

Message to Send

The message that the action will send to the user.

Create and manage Say actions

Add a Say action

Add the action

Use the following steps to add the action to a workflow.

Configure the action

Use the following steps to configure the action.

1. Set the Chat Client Instance, User Email and Message to Send fields.

2. Click back in the main view to hide the slide-over.

Delete a Say action

Use the following steps to remove the action from your workflow:

Take care when deleting an action to also remove any logic using its outputs: workflow steps may function incorrectly or break if they attempt to evaluate an output of a deleted action.